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Reference Materials
Manuals/Guides/FAQs
- PeopleSoft WIA Accounting Software Procedure Manual
- Access For All
- Disability Etiquette: Tips on Interacting with People with Disabilities
- National Work Readiness Credential FAQs
- OJT - NEG JobZone User Guide
- An Orientation & Mobility Primer
- OSOS Guides
- REA Forms Guide
- REA Job Zone Job Search JournalGuide
- REA UI Reference Guide
- REA Screenshots - Accessing UI Claim on Web
- REOS Manual
- SMART FAQs
- TAA Desk Guide
- TAA FAQs (From Dislocated Worker Service Integration Forums)
- TAA Questions and Answers
- TAA Employment Plan Instructions
- The Workforce Investment Act of 1998 - A Primer for People with Disabilities
- WIB Director's Manual
Promising Practices
- Job Search Assistance for School Employees
Toolkits
- Customer Flow Toolkit
- Improving Center Processes to Increase Training Access and Enrollments
- One-Stop System Building Toolkit
- The Toolkit has two sections:
- How to Design It and How to Pay for It:
Seven strategies for developing a local One-Stop System that will respond to the needs of individuals and businesses. - Memorandum of Understanding Toolkit:
A companion piece to the NYSDOL MOU Template. Gives seven key decision points in developing and negotiating MOU's.
- How to Design It and How to Pay for It:
- The Toolkit has two sections:
- OSOS Guide to Certifying One-Stop Operators
- USDOL Employment and Training Administration Releases the Youth Council Toolkit
- Created by USDOL Employment and Training Administration
- Workforce Investment Act MOU Self-Assessment Tool


