|TO:||Chairpersons of Local Workforce Investment Boards
Chief Elected Officials
WIA Grant Recipients
WIA Fiscal Agents
WIA Local Area Contact Persons
|Subject:||Maintaining One Stop Operating System (OSOS) Availability|
|Purpose:||To provide suggestions for maintaining the One Stop Operating System and avoiding problems during operation|
|Background:||The New York State Department of Labor (NYSDOL) is currently taking the necessary steps to enable Local Workforce Investment Areas (LWIAs) and partners to access and use OSOS as their data management tool. Some locations are already using the system while others are still in the midst of preparations.
Of those local areas currently using OSOS, some may be experiencing problems caused by conflicts between the OSOS application and other programs on the user's computer. When using OSOS, individuals should reduce the number of applications that are running simultaneously. Screen saver programs, such as Web Shots, and all animated screen saver programs are particularly troublesome. The Real Player program contains scripted language known to conflict with the DOL proxy server. These types of programs interfere with the proper operation of the OSOS application resulting in a significantly slowed response time or causing OSOS to cease functioning altogether on the user's computer.
In an effort to assist local areas with OSOS operation, NYSDOL suggests the following steps be taken:
|Action:||LWIAs and local partners should assess the computers of individuals who use or will use OSOS and determine the applications that should be deleted or removed to enhance OSOS operation.
Please address any questions concerning this Technical Advisory to: